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Home > Help and Information

Please click on one of the boxes to find out more about how processes are managed and administered for the Police Pension Scheme. If you're unsure about anything, you can always contact the administration team using the contact details shown.

 

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Response Timeframes for written requests

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Get a Transfer-Out Pack

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Get a Retirement Pack

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Report a Death

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McCloud Consultation Response

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Scheme Members' Guides and Information

Website Queries

  • If you have forgotten your login details please use the links on the Login page. If you still can't log in, please refer to the FAQs page or use the email address below, including your warrant number, date of birth and national insurance number:

    mymetpension@equiniti.com

Benefits Queries

  • enquiries_pensions@equiniti.com

  • UK telephone:

    0300 123 0828

  • Overseas telephone:

    +44 207 161 2222

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